This is a working area for collecting contributions by members of the Support Strategy working group. That group is committed to producing descriptions of all major OIT services.
These are drafts. They are intentionally written in the simplest HTML possible. Once the text is final, we will apply a more interesting style in a consistent way.
We have a specific set of guidelines for a service description. However a full service description is only supplied for major services. In many cases, a one-paragraph description is sufficient.
Basic Services
Getting Started
Getting Help
For Everyone:
Email ·
Web ·
Discussion ·
Directory
For Students and Instructors
For Faculty and Staff
Administrative Computing
Software
Voice Services (phones, etc)
Getting An Account
Getting Connected to the Network
Computer Store
Hardware Repair and Installation
For Individuals
For Departments
Training
Documentation
Author: Charles Hedrick, for the Support Strategy Taskforce. Last
update, June 29, 1998